德瑞洛溫飯店坐落於慕尼黑豪普巴登霍夫,優越的地理位置使它成為慕尼黑一個令人嚮往的住宿選擇。 飯店距離慕尼黑火車總站僅有400m。在該地區觀光很容易,慕尼黑德意志劇院、Myrtenbrunnen和Munich Central Station都在飯店附近。飯店為您在客房內配備了熨衣設備、房內保險箱和衣櫃/衣櫥,所有入住的客人均可便捷的使用。倘若您在忙碌的一天後想在自己的客房內放鬆,提供拖鞋和吹風機的客房浴室是不錯的選擇。您可以到大堂吧與朋友暢飲聊天度過閒暇時光。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,附近Restaurant am Chinesischen Turm Haberl(西餐)的烤肋排、Paulaner Nockherberg(西餐)的煎牛仔薄肉片和Les Deux的美式肋排或許能勾起您的食慾。飯店提供的體育和休閒設施,旨在為旅客營造多姿多彩的住宿體驗。飯店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。為了方便旅客,飯店會提供接機服務。
I would like to feedback on my unpleasant experience.
1. I am disappointed to only found out that the main road that leads to the hotel was blocked by on going construction work. The hotel could have informed guests and give guided directions beforehand so that we are not at a lost how to get to your hotel from the GPS. I was forced to make a big detour with my 25kg luggage and it was not an easy task. Given also that I arrived late at night and the surrounding doesn’t make me feel safe with such big luggage and being alone in a foreign city.
2. On the 2 nights I am here, loud noises can be heard. On the 15/3 night, it was loud chatting and drinking which lasted till 12 midnight. On 16/3, it was shouting from a man which I could hear full of expletives and lasted from 11pm to the wee hours of almost 3am. Both nights I was jolted out from my sleep as it was loud and disturbing. I wanted to call the hotel only to realised my room doesn’t have a telephone and I was in my pyjamas and will be inconvenient for me to go down to the reception.
3. On 16/3 when I returned back to the hotel, my key card wasn’t working. I had to go to the reception 4 times to get it sorted out. The reception should have followed me up and get it fixed for me instead of making me walk up and down with my heavy shopping bags which I can’t leave it outside my door. I was even told my name was not registered with the system and therefore might be the reason. I asked how then was I able to checked in the previous night and the reception guy said he is puzzled too. It was finally resolved when the other reception got the master key to open it for me. He initially tried on my key card and it can’t be open too.
4. I asked for an additional pillow on 16/3 in the morning and the reception told me to informed the housekeeper when I see them. As one of the housekeeper was right outside my unit, I informed her, initially she doesn’t understand what I wanted, i showed her the pillow and she said she will get it for me. Unfortunately when I returned back, no pillows were given and my room was not cleaned.
5. Today - 17/3, I returned back to my room and saw that my bed was fixed, but not cleaned. The basin still have hair, the floor mat which is wet was folded and left by the window. Both my towels were not changed even though I already used it for 2 days. I do not mind not changing towels everyday to save the earth, but at least must change every other day given that most people showered twice a day. Floor mat which is step on, must be changed for hygiene purposes.
This hotel was highly recommended by my friend who stayed here last year. When I shared with him my experience he was shocked. I don’t feel safe staying here and every night I rushed to come back before 8pm. I was kept awake the whole of yesterday night from the shouting and felt so helpless not being able to do anything about it.
Kevin411
獨自出遊
標準單人間
入住於2024年03月
4.2
很好
評價於:2024年03月13日
Das Personal war nett, der Check in ging flott . Das Zimmer selbst war sauber und die Betten bequem . Frühstück ebenfalls sehr gut , für 18€ jedoch zu teuer .
I would like to feedback on my unpleasant experience.
1. I am disappointed to only found out that the main road that leads to the hotel was blocked by on going construction work. The hotel could have informed guests and give guided directions beforehand so that we are not at a lost how to get to your hotel from the GPS. I was forced to make a big detour with my 25kg luggage and it was not an easy task. Given also that I arrived late at night and the surrounding doesn’t make me feel safe with such big luggage and being alone in a foreign city.
2. On the 2 nights I am here, loud noises can be heard. On the 15/3 night, it was loud chatting and drinking which lasted till 12 midnight. On 16/3, it was shouting from a man which I could hear full of expletives and lasted from 11pm to the wee hours of almost 3am. Both nights I was jolted out from my sleep as it was loud and disturbing. I wanted to call the hotel only to realised my room doesn’t have a telephone and I was in my pyjamas and will be inconvenient for me to go down to the reception.
3. On 16/3 when I returned back to the hotel, my key card wasn’t working. I had to go to the reception 4 times to get it sorted out. The reception should have followed me up and get it fixed for me instead of making me walk up and down with my heavy shopping bags which I can’t leave it outside my door. I was even told my name was not registered with the system and therefore might be the reason. I asked how then was I able to checked in the previous night and the reception guy said he is puzzled too. It was finally resolved when the other reception got the master key to open it for me. He initially tried on my key card and it can’t be open too.
4. I asked for an additional pillow on 16/3 in the morning and the reception told me to informed the housekeeper when I see them. As one of the housekeeper was right outside my unit, I informed her, initially she doesn’t understand what I wanted, i showed her the pillow and she said she will get it for me. Unfortunately when I returned back, no pillows were given and my room was not cleaned.
5. Today - 17/3, I returned back to my room and saw that my bed was fixed, but not cleaned. The basin still have hair, the floor mat which is wet was folded and left by the window. Both my towels were not changed even though I already used it for 2 days. I do not mind not changing towels everyday to save the earth, but at least must change every other day given that most people showered twice a day. Floor mat which is step on, must be changed for hygiene purposes.
This hotel was highly recommended by my friend who stayed here last year. When I shared with him my experience he was shocked. I don’t feel safe staying here and every night I rushed to come back before 8pm. I was kept awake the whole of yesterday night from the shouting and felt so helpless not being able to do anything about it.
Kevin411
獨自出遊 標準單人間
入住於2024年03月
4.2
很好
評價於:2024年03月13日
Das Personal war nett, der Check in ging flott . Das Zimmer selbst war sauber und die Betten bequem . Frühstück ebenfalls sehr gut , für 18€ jedoch zu teuer .
訪客用戶
商務出差
豪華單人間
入住於2024年06月
tszho
夫妻/情侶出遊
商務雙人間
入住於2024年08月
Jenellecheung
商務出差
豪華單人間
入住於2023年07月
訪客用戶
與好友旅遊
標準雙人房
入住於2023年12月
Wilsonpeking
商務出差
標準雙人房
入住於2024年07月
匿名用戶
夫妻/情侶出遊
套房
入住於2023年12月
訪客用戶
家庭出遊
商務雙人間
入住於2023年07月
Wangxinxin
商務出差
入住於2021年09月
訪客用戶
獨自出遊
標準單人間
入住於2024年03月
Kevin411
獨自出遊
標準單人間
入住於2024年03月
訪客用戶
商務出差 豪華單人間
入住於2024年06月
tszho
夫妻/情侶出遊 商務雙人間
入住於2024年08月
Jenellecheung
商務出差 豪華單人間
入住於2023年07月
訪客用戶
與好友旅遊 標準雙人房
入住於2023年12月
Wilsonpeking
商務出差 標準雙人房
入住於2024年07月
匿名用戶
夫妻/情侶出遊 套房
入住於2023年12月
訪客用戶
家庭出遊 商務雙人間
入住於2023年07月
Wangxinxin
商務出差
入住於2021年09月
訪客用戶
獨自出遊 標準單人間
入住於2024年03月
Kevin411
獨自出遊 標準單人間
入住於2024年03月